Refund Policy
Transparent conditions and fast processing of requests
General Refund Terms
We strive to provide the best service and quality products. If you are not satisfied with your purchase, we offer a fair refund policy.
Important: All refund requests are reviewed individually and processed in accordance with our terms.
Refund conditions
Valid reasons
- Technical problem with the code
- Incorrectly sent product
- Service does not work as described
- Payment problem
Exceptions
- Code activated and used successfully
- Change of mind
- Request after 7 days from purchase
- Violation of usage rules
Timeframes
- Request: up to 24 hours (recommended)
- Maximum period: 7 days
- Processing: 3-5 business days
- PayPal: up to 24 hours
Refund methods
- Back to original method
- PayPal refund
- Bank transfer
- Credit for future purchases
Refund process
Submit request
Contact us through the contact form or email with order details
Review and approval
Our team reviews the request and approves it within 24 hours
Refund
Funds are refunded to the original payment method
Frequently asked questions
In what cases can I request a refund?
You can request a refund if there is a technical problem with the code, if the wrong product was sent, or if the service does not work as described.
Within what time frame can I request a refund?
We recommend submitting a request within 24 hours, but the maximum period is 7 days from the date of purchase.
How long does the refund process take?
Processing takes 3-5 business days. For PayPal, refunds are usually processed within 24 hours.
Can I get a refund if I have used the code?
No, codes that have been successfully activated and used are not eligible for refunds.
How to submit a refund request?
Contact us through the contact form or send an email with your order details and the reason for the refund request.
Additional information
- All refunds are processed according to our terms and conditions
- For urgent cases, contact us directly by email
- We reserve the right to refuse refunds in case of rule violations
- For technical problems, we also offer code replacement instead of refund